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Lost, Stolen or Damaged Senior Passes

Replacing lost or damaged passes

There is a £5 fee to replace a lost or damaged Senior Pass. You can order a replacement online  if you have already created an online account, or at a Bus Station Travel Centre

Replacing stolen passes

If your Senior Pass has been stolen, report it to the police. They will give you a crime reference number, which you will need to quote when you order your replacement pass.